Question 1

How do I access the magazine online?

Accepted Answer

Once you have purchased a digital issue, you should receive an email with the magazine attached. You are then able to download the issue onto your device, be it a computer, laptop, tablet or phone.

Question 2

I'm having a problem downloading the digital magazine - what do I do?

Accepted Answer

If you're experiencing difficulties with the download of an issue, it may be that the issue hasn't fully downloaded to your device yet to view. Please allow sufficient time for this.

Additionally, try clearing your 'cache' on the web browser you have opened the PDF with.

If you are still unable to access the magazine, please contact us directly.

Question 3

Who can access the magazine?

Accepted Answer

The magazine can be accessed world wide for both print and digital copies. However, it is only available in English.

Question 4

What is Happy Trackin' about?

Accepted Answer

Happy Trackin' is a paddock paradise track system magazine, with a focus on natural horse care and barefoot horses. If you're unsure what a paddock paradise is, please refer to our website page 'Paddock Paradise'.

Question 5

Can I get a refund?

Accepted Answer

I do not accept refunds for digital orders due to the nature of the product.

If you wish to cancel your order for a printed copy, I can refund and cancel your order if the order has not yet been shipped. If the item has been shipped, I cannot refund your order.

Frequently asked questions

How do I access the magazine online?

I'm having a problem downloading the digital magazine - what do I do?

Who can access the magazine?

What is Happy Trackin' about?

Can I get a refund?

Details

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